Privacy Policy, Data Security, and Privacy Statement | Exclusive Carriage

Effective Date: July 16, 2025

At Exclusive Carriage, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Who We Are

Exclusive Carriage ("we," "our," or "us") provides premium transportation and related services. We’re based in Houston, Texas, and are committed to protecting your privacy and personal data.

2. Information We Collect

Information You Provide

We may collect personal information when you:

• Fill out a contact form
• Book a service
• Communicate with us directly (via email, phone, or chat)
   

Examples of information collected:

• Name
• Email address
• Phone number
• Pickup and drop-off details
• Special instructions or preferences
   

Automatically Collected Information

When you visit our site, we may collect:

• Browser type
• Pages visited
• Time spent on the site
   

This helps us improve site performance and customer experience.

3. How We Use Your Information

We use your data to:

• Respond to bookings or inquiries
• Deliver and improve our services
• Communicate updates, confirmations, or schedule changes
• Analyze website traffic and usage trends
   

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Trusted third-party service providers (e.g., scheduling, payment, or analytics tools)
• Legal authorities, only if required by law
   

5. Cookies and Tracking

We may use cookies and other tools to track website usage and improve performance. You can manage cookie preferences through your browser settings.

6. Your Rights

If you’re a resident of certain U.S. states, including Texas or California, you may have the right to:

• Access or correct your personal data
• Request deletion of your data
• Opt out of certain types of processing
   

To exercise your rights, email us at:
📧 michael@exclusivecarriage.com

7. Data Security

We take reasonable steps to protect your data from unauthorized access, use, or disclosure. However, no system is 100% secure.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect information from them.

9. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we’ll update the "Effective Date" at the top of the page.

10. Contact Us

For questions or concerns about your privacy, please contact:
📧 michael@exclusivecarriage.com